Warehouse self-pickup service

The warehouse self-pickup service is only for self-pickup after ordering online. It does not allow for on-site retail purchases and does not accept cash settlement. Customers must order online and complete online payment before they can pick up at the warehouse.

Overview of pickup options

After placing an order, the warehouse usually prepares the goods within 2-4 hours during working hours. You will be notified via email when your package is ready for collection.

Overdue shipments can be stored for up to 1 working day. Overdue shipments that have not been picked up will be charged a daily storage fee of $20, with a maximum limit of 1 month.

Customers need to bring their own shopping bags. Additional shopping paper bags cost $1 each.

Warehouse self-pickup service

Warehouse address: Room G, 5/F, Block A, Wah Yip Industrial Building, 25-31 Kwai Fong Street, Kwai Fong, Kwai Chung, Hong Kong. Pick-up time: Monday to Saturday 13:00 - 18:30 (except public holidays)

When the "Black Rainstorm Warning" and "Storm Signal No. 8 or above" are hoisted, the warehouse will be closed.

If you have any inquiries, please contact our live online customer service or Whatsapp +852 97276428. Thank you.

LEXY reserves the right of final decision.